About the Company
KLM Consulting Services Pty Ltd, including all subsidiaries, divisions and associated companies.
The Information We Collect
If necessary, we collect and process your personal information mainly for our business, including marketing, purchasing, recruitment and related services. This includes personal details such as your name and address.
How We Use Your Information
We will use your personal information only for the purposes for which it was collected and agreed with you. Examples include:
- To gather contact information
- To confirm and verify your identity
- For the detection and prevention of fraud, crime, or other malpractice
- To conduct market or customer satisfaction research
- For audit and record keeping purposes
In connection with legal proceedings
Disclosure of Information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We may also disclose your information where we have a duty or a right to disclose in terms of law or industry codes, or where we believe it is necessary to protect our rights.
Information Security
We are legally obliged to take reasonable steps to provide adequate protection for the personal information we hold. Our security policies and procedures cover:
- Physical security
- Computer and network security
- Access to personal information
- Secure communications
- Security in contracting out activities or functions
- Retention and disposal of information
- Governance and regulatory issues
- Monitoring access and usage of private information
- Investigating and reacting to security incidents
Your Rights: Access to Information
You have the right to request a copy of the personal information we hold about you. Contact us at the numbers/addresses provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Correction of Your Information
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you.
Definition of Personal Information
According to the Act, ‘personal information’ means information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person. This includes:
- All addresses including residential, postal and email addresses
- Change of name – for which we require copies of the marriage certificate or official change of name document issued by the department of home affairs
How to Contact Us
If you have any queries about this notice, need further information about our privacy practices, wish to withdraw consent, exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.